WD-40 Company Customer E-mail Centre Terms and Conditions
Australia and New Zealand E-mail Box Only: WD-40 Company Customer E-mail Centre is presently available only to WD-40 Company customers located in Australia and New Zealand. To share feedback regarding a WD-40 Company products located outside Australia and New Zealand, please refer to the list of WD-40 Company International Offices on the bottom of the page.
Hours of Service for WD-40 Company Customer E-mail Centre: Monday through Friday, 8:00 am to 4:30 pm Eastern Standard Time.
Submission of Ideas: WD-40 Company values customer feedback. However, WD-40 Company will not accept or consider unsolicited ideas, suggestions, or materials, so we must ask you not to send us your ideas for our business. We hope that you understand that it is the intent of this policy to avoid the possibility of future misunderstandings when products or other WD-40 Company promotions or initiatives developed by WD-40 Company professional staff might seem to others similar to their own creative work. If, despite this request, you send us suggestions or ideas ("Submissions"), the Submissions shall be deemed to have been submitted voluntarily and shall remain the property of WD-40 Company Pty Ltd. Subject only to the limitations set forth in WD-40 Company Privacy Policy, WD-40 Company shall have the right to copy distribute, transmit, perform, display, modify, adapt, and otherwise use your Submission for any purpose whatsoever (including, without limitation, in the development, manufacture and marketing of products and services based on or incorporating ideas, know-how and techniques contained in your Submission), in all forms and media (including, without limitation, by means of the Internet or other electronic media) throughout the world. WD-40 Company shall assume no duty of confidentiality, express or implied, with respect to any Submission and will have no liability for the use or disclosure of your Submission. Accordingly, WD-40 Company will have no obligation to treat your Submission as confidential or to compensate you or anyone els for your Submission or any use of your Submission by WD-40 Company or others.
Information Sharing Policy: Any information provided to WD-40 Company will not be sold for mailing lists or solicitation Privacy Policy. We may, however, contact you by mail to survey your satisfaction with WD-40 Company or to inform you of new products or promotions at WD-40 Company. These Customer E-mail Centre Terms and Conditions do not replace but supplement WD-40 Company Internet Site Terms and Conditions or Fine Print.
